If you choose to receive 2FA passcodes by text message, you should receive a new code in less than a minute. If you did not receive a code, click the login button to receive new Code.
If you still didn't receive a code, you may want to update your delivery options by clicking on the "Update 2FA Settings/Lost Device?" link above or temporarily get a passcode via your registered email, by clicking on the "Forgot device? Receive 2FA passcodes via email".
If you still have a problem, you can always call ICE Help Desk at +1 770 738 2101

The code sent to you is valid for up to 3 minutes. Please click "Login" again to receive a new code.
If the new code you received is still not working make sure you are entering all 6 digits (preceding 0's are required). If you still have a problem, you can always call ICE Help Desk at +1 770 738 2101

Call ICE Help Desk and ask to reset your 2FA Settings, then try to login to application, and you will be prompted to register your new email.You can reach ICE Help Desk at +1 770 738 2101

ICE Help Desk can assist you with enabling Two Factor Authentication for your account. Please call ICE Help Desk at +1 770 738 2101

Two factor authentication (2FA) provides for a unique identification of users by requiring the user to provide a combination of two identity methods.2FA typically asks the user to confirm that it is in fact themselves before allowing access to their account. 2FA normally requires the user to know information and also uniquely possess something like an email account, or mobile device.Once a user enters the username and password they are then prompted to provide an additional piece of information that they uniquely have in their possession before accessing the application.

Two factor authentication (2FA) adds an extra layer of security to your account.This extra layer of security will significantly reduce the chances of having your account compromised. To access your account, unauthorized users would have to know both your username and password, and in addition have access to your email or mobile device.

Please call the help desk to enable your account for 2FA. Once you have been enabled for 2FA, you will be required to complete a registration process.The registration process requires the user to enter and validate their email address. User will then be prompted to select a delivery option for the OTP (One time passcode). The OTP delivery options are email or SMS message (Text).

After registration has been completed, on the login process after entering your username and password you periodically will be prompted to enter an additional piece of information (passcode).The passcode is a 6 digit code that will be sent to your selected delivery option. You will be prompted to enter a new passcode in the following cases:
1) On initial login after registration
2) Every 30 days
3) Any login from a new IP address
4) After changes to your 2FA registration settings

Once the valid passcode has been entered, you will be able to access your account.